Reliable tech support whenever you need it
Specialized on-site and remote technical assistance for businesses. We solve your technology problems fast and hassle-free.
Does your current tech support really solve your problems?
If any of these points resonate with you, at Consultame we can offer you an efficient, fast and reliable tech support service.
Slow response times
"When we have a problem, hours or days go by before we get a solution."
Lack of qualified staff
"The technician they send us doesn't have the knowledge to solve our specific problems."
Inefficient remote support
"They pass us from one area to another and never solve our problem on the first call."
No preventive support
"They only show up when something breaks; they never do preventive maintenance."
Unpredictable costs
"They charge us for every visit and we never know how much solving a problem will cost."
Lack of specialization
"They don't have technicians specialized in our specific software/hardware."
Limited geographic coverage
"They don't provide support at all our locations, or they charge extra for travel."
Restrictive support hours
"They don't offer 24/7 or after-hours support when we need it most."
No ticket follow-up
"They open a ticket but never update us on its status until we call again."
No reporting
"We have no visibility into recurring issues or service metrics."
Tech support without the headaches
Schedule a free consultation. We assess your needs and propose a tailored support plan.